Frequently Asked Questions
Everything you need to know about shopping with ADRO GLOBAL.
What is the standard shipping timeframe for orders?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
How can I track my package once it has been shipped?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's website to monitor your delivery status in real-time.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all original tags attached to be eligible for a refund.
How do I ensure I am selecting the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
Which payment methods do you accept?
ADRO GLOBAL accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and seamless checkout experience.
Are your materials ethically sourced?
Yes, we are committed to sustainable fashion. We partner with certified manufacturers who adhere to fair labor practices and utilize high-quality, durable materials designed to last.